gps stopped connecting to GPS fix.

Hokie89 Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
I have an XL355 car GPS and it has stopped connecting to GPS fix to start navigating. It won't connect even in wide open spaces with no tall buildings or trees. Worked fine 7 days ago. It is outdated and can't receive free maps or updates or customer support over internet or by phone. Any fixes to connecting problem?


  • YamFazMan
    YamFazMan Posts: 20,816

    Note… Some early Tomtom models have a reset button for more Info see.....

    Have you tried a Drum roll restart on the device ????
    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like re-booting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the sky