How do I transfer data from the device to mydrive

MrEZ3
MrEZ3 Registered Users Posts: 6
Apprentice Traveler
edited January 2019 in MyDrive Connect
How come the places or routes I've created in my device aren't transferred to MyDrive. Kt seems silly that after I've created stuff in the Rider I have to do it again in MyDrive

Comments

  • Niall
    Niall Posts: 11,114
    Superuser
    @MrEZ3

    Have you logged into MyDrive on your bike and your computer with the same email address?

    See page 48 of the manual http://download.tomtom.com/open/manuals/rider_400_40/refman/TomTom-Rider-US-RG-en-us.pdf
    Logging into MyDrive on your Rider
    1. In the Main Menu, select TomTom Services.
    2. Select MyDrive.
    3. Enter the email address and password you use for your TomTom account.
    4. Select Log In. Your Rider connects to your TomTom account.
    5. Return to the map view.
    Your Rider automatically saves your personal navigation information to your TomTom account

    Logging into MyDrive using a web browser or the MyDrive app
    Log in using your TomTom account email address and password. When you are logged in, you can see your personal navigation information from your navigation devices, and you can select destinations and create Places to sync with your navigation devices.
  • MrEZ3
    MrEZ3 Registered Users Posts: 6
    Apprentice Traveler
    I'll try that tonight and keep you posted
  • MrEZ3
    MrEZ3 Registered Users Posts: 6
    Apprentice Traveler
    Done, thank you very much