can't update maps on device, have a new computer
jacobson47
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
I got a new computer, downloaded the tomtom app to the computer, but when I clicked on update the new maps, it said I had two new maps to add, it downloaded for 8 hours. Then when the 8 hours was over, it said the maps were corrupt and I should delete.
HELP
HELP
0
Comments
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Anything here?:
http://us.support.tomtom.com/app/answers/detail/a_id/16695/kw/no maps found
Support if needed:
:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST0 -
no help on the link you sent, when I tried calling the support line the recorded message said you had to have a device less than 5 years old in order to talk to a live person!!!0
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@jacobson47
Call again on Monday, but remain quite about which device you have until you are actually talking a real agent.0 -
I called today and the gentleman was helpful and hopefully answered my needs - a memory card because my memory on the device is full. He's sending me an e-mail with instructions.0
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