Live services not working

Tomo_1989 Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
I have owned my device for nearly 6 months and the live traffic doesn’t work at all. I have phoned TomTom previously and they got it working but it lasted 1 day before it stopped again. I have a TomTom go professional 520
my phone is connected but the data for traffic and other services is unable to connect.
Anyone know how to fix this problem please