Live services not working

Tomo_1989

I have owned my device for nearly 6 months and the live traffic doesn’t work at all. I have phoned TomTom previously and they got it working but it lasted 1 day before it stopped again. I have a TomTom go professional 520
my phone is connected but the data for traffic and other services is unable to connect.
Anyone know how to fix this problem please

dhn

Anything here?:

https://uk.support.tomtom.com/app/answers/detail/a_id/10316

If not, support (again):

:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.