Download weight data

toby1kenobi
toby1kenobi Registered Users Posts: 30
Renowned Trailblazer
edited January 24 in TomTom Sports
I have a Multi-Sport Cardio watch and use it to log my weight. TomTom are clearly storing this, as it's available (graphed) on the website and in the app - where can I download this? With the advent of GDPR I'd have thought it's one of the datasets I should be able to get access to.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    You cannot, all you can download are data files for sports activities, the rest of the data is not accessible. I would not expect any changes now that TomTom has left the wearables market altogether and is not producing any more devices. This is something we are going to have to live with, I am afraid. I imagine this is not what you were hoping to hear but let me know if this answered your question. If it did, please mark it as a solution so other can look for it if they have the same question.
  • toby1kenobi
    toby1kenobi Registered Users Posts: 30
    Renowned Trailblazer
    Thanks for your reply, I'd be interested in actually hearing from TomTom on this as seems like it would breach the new EU legislation (which requires businesses to give users access to personal data they hold).
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    Thanks for your reply, I'd be interested in actually hearing from TomTom on this as seems like it would breach the new EU legislation (which requires businesses to give users access to personal data they hold).
    You will not hear from TomTom. This is a user forum, not a support line, and TomTom will not and has never publicly commented on here. They have given you access to the data, you can log into MySports and see it any time you want. They do not have to make it downloadable so they are fully in compliance with the EU legislation.
  • toby1kenobi
    toby1kenobi Registered Users Posts: 30
    Renowned Trailblazer
    It is kind of you to try to help, but you are (very) wrong about their obligations.

    https://gdpr-info.eu/art-20-gdpr/
  • toby1kenobi
    toby1kenobi Registered Users Posts: 30
    Renowned Trailblazer
    In case it helps anyone, all of your data - including weight - can be downloaded from here (when you're logged in) https://mysports.tomtom.com/app/settings/account-manage/data-protection/

    I got a response from TomTom that pointed me to that.
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    In case it helps anyone, all of your data - including weight - can be downloaded from here (when you're logged in) https://mysports.tomtom.com/app/settings/account-manage/data-protection/

    I got a response from TomTom that pointed me to that.
    I am not sure the activity tracking data is in there, or at least it is not in mine. I have gone this route but it is all sports activity files and most of them are in an unusable format called json_2.
  • toby1kenobi
    toby1kenobi Registered Users Posts: 30
    Renowned Trailblazer
    I get two zip files that contain many files with data in several formats. All my activities (runs etc) are in a form of XML, my user data seems to be in JSON. In the download 2.zip there's a file called 'Extra' that contains an array called 'histories' - this seems to have personal data like height, weight etc, that I have recorded over time.

    It depends what you need from it (and how/if you are comfortable working with data in that format). There are utilities that make working with JSON a bit easier - if you paste the contents of one of the TomTom files into the 'Text' tab of this http://jsonviewer.stack.hu/, for example, the 'Viewer' tab shows you the data in a format that's easier to read.

    I have only had a quick look, but this tool seems to make a reasonable job of turning the JSON in that Extra file into a CSV file, which you can open in Excel (or similar) https://json-csv.com/

    Hope this helps.