GPS unable to find "valid GPS signal" — TomTom Community

GPS unable to find "valid GPS signal"

I have a TOMTOM 1515TM and was working fine and I keep up with updates that are available but since last update about 2 weeks ago it has trouble finding a valid GPS signal and does not always follow the route I have selected. It seems to be searching for a signal and the speed does not always indicate the correct speed.
I have gone into GPS Status and it shows at least 4 satellites but seems to be searching for more. What is the problem and how do I fix it??
BTW - I'm in Canada, on the east coast and this unit was working fine until recent updates.

Comments

  • YamFazManYamFazMan Posts: 17,051
    Superusers
    Hi

    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
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