mistake in the choice of map renewal

reneric
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
Hello,
I wanted a new map for my integrated TomTom Renault R-link. I made a mistake by using the tom-tom home service and I bought a map for a previous portable TOmTOm GO device no longer in use.
How can I be reimbursed for that purchase. I have received the invoice already
Thank you for your help.
Reneric
I wanted a new map for my integrated TomTom Renault R-link. I made a mistake by using the tom-tom home service and I bought a map for a previous portable TOmTOm GO device no longer in use.
How can I be reimbursed for that purchase. I have received the invoice already
Thank you for your help.
Reneric
0
Comments
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Hi, @reneric ,
May I firstly suggest that you edit your post to remove personal details? This is an open Forum.
It is also a Customer-based Forum and, although TomTom reps sometimes appear, there do not necessarily have that type of access to Accounts!
However, might I suggest that you give Customer Services a telephone call?
:flag_fr: France
01 70 36 35 82
du lundi au vendredi de 09h00 à 17h300 -
Bonjour John-Jay
thank you for your help.
You are right : I will give a telephone call.
Regards
Reneric0