mistake in the choice of map renewal — TomTom Community

mistake in the choice of map renewal

renericreneric Posts: 2 [Apprentice Traveler]
edited January 2019 in Map purchasing
Hello,
I wanted a new map for my integrated TomTom Renault R-link. I made a mistake by using the tom-tom home service and I bought a map for a previous portable TOmTOm GO device no longer in use.
How can I be reimbursed for that purchase. I have received the invoice already

Thank you for your help.
Reneric

Comments

  • John-JayJohn-Jay Posts: 695 [Revered Pioneer]
    Hi, @reneric ,

    May I firstly suggest that you edit your post to remove personal details? This is an open Forum.

    It is also a Customer-based Forum and, although TomTom reps sometimes appear, there do not necessarily have that type of access to Accounts!

    However, might I suggest that you give Customer Services a telephone call?


    :flag_fr: France
    01 70 36 35 82
    du lundi au vendredi de 09h00 à 17h30
  • renericreneric Posts: 2 [Apprentice Traveler]
    Bonjour John-Jay
    thank you for your help.
    You are right : I will give a telephone call.
    Regards
    Reneric
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