help :(- Device will not start

sw1ft
Registered Users Posts: 6 
Master Traveler

Master Traveler
my tomtom is just show red tomtom o the corner. i tried using tomtom my drive connect and nothing here's pics to give you an idea. it stays stuck on the second screen with the tomtom logo. please help i'm going to florida to see my kids and need this working. i also try resetting it by holding the button down but i don't get to the menu it keeps rebooting.


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@sw1ft
Leave it charging for a couple of hours, preferably not attached to a laptop, then press the on/off button till you get the white text screen (can be up to a minute). What level dose the battery charge show show? Example screen:-
Once you have that try the 3 very quick taps of the on/off button procedure0 -
still nothing it keeps looping on the red tomtom screen i held it down for 2 min with soar fingers now lol.0