Sync problem with phone - Runner 3

minibrezel
minibrezel Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
Dear All!

My watch had been reverted to 1.3.255 and everything works fine, but I can't sync the watch with the phone (iphone 6 plus).

When I try the sync and punch pair new, I see the "pairing numbers" for a second then it reverts to the left. In the meantime I've realised that the phone sees the watch for that second but since the watch goes back left the phone loses the connection.

Is there a solution for this? It is a very strange problem. I've tried factory reset, but it doesnt work.

Comments

  • minibrezel
    minibrezel Registered Users Posts: 3
    Apprentice Traveler
    Problem solved. I had to remove the device (forgot the device) from the bluetooth menu of the phone, than start the pairing again.