TomTom XL "The download was interrupted".

ExigeAms
Registered Users Posts: 4 
Neophyte Traveler

Neophyte Traveler
I purchased Europe map including UK and Spain, and it shows on "Update my XL" in my tomtom HOME. so I believe I have downloaded successfully in my PC.
But when I tried update many times to update my TomTom, TomTom Home always show "the download was interrupted......"..
I switched off every page, and kept my PC running (no energy save mode).
My soft ware is Windows 7. TomTom serial "GV"
how can I solve this?
But when I tried update many times to update my TomTom, TomTom Home always show "the download was interrupted......"..
I switched off every page, and kept my PC running (no energy save mode).
My soft ware is Windows 7. TomTom serial "GV"
how can I solve this?
0
Comments
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"GV">XL IQ Routes ² / XL Classic, 4GB, TomTom HOME
When you connect the item to Home-->Manage my Device-->Items on computer-->maps, what shows there?0 -
I use the exact working what I see.
Home > Manage my XL > Items on device > No Items available
Home > Manage my XL > Install items from computer > Central Europe
what can this tell??
Thanks.0 -
That the Central Europe map is on your computer and can be installed on your device.0
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Yes, but I purchased Europe which is larger and newer than current Central Europe, but I am unable to download it. this is my problem. what can I do?0
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What country are you in?0
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Netherlands.0
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Maybe support:
:flag_nl: Nederland (Holland)
020 850 1007
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:30
Do NOT respond with a model when prompted in order for a live agent to come on the line.0