TomTom Rider 40 slow after update to 18.103.0020.311 — TomTom Community

TomTom Rider 40 slow after update to 18.103.0020.311

Brain150Brain150 Posts: 2 [Apprentice Seeker]
edited January 2019 in RIDER
[h3]After updating my TomTom Rider 40 to version 18.103.0020.311 it is sometimes really slow and most of the times not possible to plan a route by adding points on the map.[/h3]Does anyone else experienced this and have a solution?

I tried resetting after the update several times.

[h3]applicatione version: 18.103.0020.311[/h3]installed map: Western Europa v101.9040

Comments

  • YamFazManYamFazMan Posts: 18,436
    Superusers
    Hi
    @Brain150

    How much free memory space has your Rider 40, the more the better
    400KB is the absolute min... My GO 5000 5.52GB free space

    Have you tried a Drum roll restart on the device ????
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
  • Brain150Brain150 Posts: 2 [Apprentice Seeker]
    Hi YamFazMan,

    the free space is 1,4 GB, so it should be plenty.
    I tried all possible resets with a fully charged battery.
    The night before the update it worked fine, after the update the problems started :(
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