tomto go 730

jv99
jv99 Registered Users Posts: 4
Neophyte Traveler
edited January 2019 in Devices using TomTom HOME
I haven´t updated my TomTom go 730 for a long time ago
How can update it ? When I try to do it with TomTom Home application it gets disconnected

Is it possible to update it with latest maps versions? I have western Europe and US maps

Comments

  • Niall
    Niall Posts: 11,114
    Superuser
    @jv99

    It depends on the first two characters of the serial number

    "J3">GO 730, 1GB + SD 2GB, TomTom HOME NAV2 EoL
    "J4">GO 730, 2GB + SD 2GB, TomTom HOME NAV2 Eol
    "J5">GO 730, 4GB + SD 2GB, TomTom HOME NAV2
    "JG">GO 730, 4GB + SD 2GB, TomTom HOME NAV2

    If it is "J3" or "J4" then no, device declared obsolete see https://www.tomtom.com/en_gb/obsolete-products/

    otherwise you purchase it from here https://www.tomtom.com/es_es/drive/maps-services/shop/travel-map/
  • jv99
    jv99 Registered Users Posts: 4
    Neophyte Traveler
    Thanks.Mine is J4.

    Does it mean I can't use my account to download the new maps versions of the maps I had on a new device I buy?
  • dhn
    dhn Posts: 33,382
    Superuser
    You can't update your End of Life 730 device.

    But, if you buy a newer model then you can of course update maps. Many in fact include Lifetime maps for your region.
  • jv99
    jv99 Registered Users Posts: 4
    Neophyte Traveler
    What I mean is: does my account enable me to use the maps I bought for Go 730 for another TomTom device or app?
  • Niall
    Niall Posts: 11,114
    Superuser
    @jv99

    No, each map is licenced to a specific device, and are not transferable, unless it has not been actually downloaded after purchase (and therefore linked to a specific device)
  • jv99
    jv99 Registered Users Posts: 4
    Neophyte Traveler
    Thanks,

    Is there any android application from Tom Tom that is fully reliable to use on an android phone or I only can use TomTom on available Tom Tom devices ?

    Regards