Routes won't sync to GO 50 using MyDrive — TomTom Community

MyDrive Web and Apps[Route Planner]

Routes won't sync to GO 50 using MyDrive

benracer11benracer11 Posts: 2 [Apprentice Traveler]
edited January 2019 in MyDrive Web and Apps[Route Planner]
I've created some routes on the MyDrive website, but they do not sync over to my GO 50 device. I've tried connecting it via USB and MyDrive Connect, and also using Personal Hotspot, but neither work.

Any suggestions? Thanks

Comments

  • YamFazManYamFazMan Posts: 17,704
    Superusers
    Hi
    @benracer11

    Are you are Logged into 'MyDrive' on the device ???
    Tap 4Dot (.... Menu) --> Tomtom Services --> MyDrive... Login with your Email & Password

    ATB YFM
  • benracer11benracer11 Posts: 2 [Apprentice Traveler]
    Hi,

    Yes - I am logged in:

    5e169249-44f2-4297-9e26-acbb926afc83.jpg7adcd144-f67a-4f6b-8834-3524ce24a6dc.jpg
  • YamFazManYamFazMan Posts: 17,704
    Superusers
    Hi
    @benracer11

    On the device Check your Free Memory... 400MB is considered to be the bare minimum
    Try Clearing your Browser Cache and restart your PC

    ATB YFM
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