Does MyDrive Connect program work with Recovery mode on G620?

Support has told me to use the MyDrive Connect program and recovery mode of the G620. But, when I start the program on my computer, it says the following:

[h3]UPDATE YOUR GO 620 / TRUCKER 620 THE EASY WAY[/h3][h3]Download the latest updates directly on your device.[/h3][h3]Use Wi-Fi to get the latest updates directly on your device. Alternatively, use MyDrive Connect to share your computer's internet connection.[/h3]
Will it still work for recovery mode. Note that recovery mode is made complex on my device as currently the screen is blank and I don't get visual feedback (only audio), so I don't know if I am getting the timing right.

Comments

  • VikramKVikramK Posts: 6,228 [Moderator]
    Hi jiceman

    I reviewed your case open with the customer service and I see they have asked you for information to book a replacement.

    Looks like something related to the hardware.

    Thanks
    Vikram
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