Why is the support team not respondig promptly to my questions?

SanderRider550
SanderRider550 Registered Users Posts: 6
Master Traveler
edited November 2018 in RIDER
Why does it take more than 48 hours to get a response from a question?

Comments

  • miketorcy
    miketorcy Posts: 3,558
    Superuser
    Perhaps because you are not alone on earth? :grinning:
  • SanderRider550
    SanderRider550 Registered Users Posts: 6
    Master Traveler
    That is ridiculous.
    Who else is out there?
    You AI are not fooling me.
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi Sander

    I have sent a heads up to the customer service so someone will be getting in touch with you.

    Regards
    Vikram :)
  • SanderRider550
    SanderRider550 Registered Users Posts: 6
    Master Traveler
    Thanks VikramK,

    I've ordered a new mount for my motorcycle, because I don't trust the problem will be solved before the time I need to use my TomTom Rider 550.
    Another 64 Euro :-(