English Language not available

Wasdale
Wasdale Registered Users Posts: 4
Neophyte Traveler
edited December 2021 in Devices using Wi-Fi®
I bought a go 5200 WiFi in Italy the languages available are Spain, Portugal, Italy, Polish, Greece, Hungary but not English what can be done if it's possible?
Regards Bob.

Comments

  • big
    big Posts: 1,712
    Superuser
    A moderator here might see your request and add it for you but if you are in a hurry the best thing is to call support and ask them to add the download to your account.

    0245281004
    lunedì-venerdì: ore 09:00 - 17:30 CET
  • Wasdale
    Wasdale Registered Users Posts: 4
    Neophyte Traveler
    Thanks I thought I would have to improve my Italian
  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    @Wasdale

    Hi

    Two computer voices added to your device(Serena and Malcolm), they will be available for download when the device is connected to a WiFi internet connection.

    Regards
    Vikram
  • Wasdale
    Wasdale Registered Users Posts: 4
    Neophyte Traveler
    After downloading Settings and Malcolm I can use voice activation but when I set a route it tells me the time of arrival after that silence.
    Regards Bob.
  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    @Wasdale

    I would suggest that you do a soft reset-> Plan a route->test it

    [video]

    Regards
    Vikram
  • big
    big Posts: 1,712
    Superuser
    Well, either needs a reset like Vikram mentioned or your sound is turned off :-) (which would have exactly that symptom).
  • Wasdale
    Wasdale Registered Users Posts: 4
    Neophyte Traveler
    Thanks Vikram that as solved the problem it is working fine .
    Regards Bob.
  • Pvnonie
    Pvnonie Registered Users Posts: 1
    New Seeker
    I thought my new Tom Tom Go 6200 would have English which I desperately need. Is this even possible? Need help.
  • dhn
    dhn Posts: 33,382
    Superuser
    @Pvnonie You can call support to add Samantha to your account to download via WiFi unless @ VikramK sees this post and adds the voice to your account first:

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Hi @Pvnonie

    Don't find a device linked to your account on the community!

    Could you send me the serial number through a private message, please?

    Regards
    Vikram