Cant find my purchased map...

Hakan77
Registered Users Posts: 1 
New Traveler

New Traveler
Hi,
I purchased a map but I cant see the maps on mydrive connect. I see only the original map. When I check the information about my tomtom it says that I have the Europe V865.3243 version. When I connect my tomtom to mydrive connect, it says my tomtom is up to date...
What can I do ?
Greetz Hakan
I purchased a map but I cant see the maps on mydrive connect. I see only the original map. When I check the information about my tomtom it says that I have the Europe V865.3243 version. When I connect my tomtom to mydrive connect, it says my tomtom is up to date...
What can I do ?
Greetz Hakan
0
Comments
-
Did you log into MyDriveConnect with the same email address/pw used when you purchased the map? The 'content' tab doesn't show the map? What is your model, anyway?
Support:
:flag_nl: Nederland (Holland)
020 850 1007
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:300