Cant find my purchased map...

Hakan77
Hakan77 Registered Users Posts: 1
New Traveler
edited August 2021 in Map purchase & installation
Hi,

I purchased a map but I cant see the maps on mydrive connect. I see only the original map. When I check the information about my tomtom it says that I have the Europe V865.3243 version. When I connect my tomtom to mydrive connect, it says my tomtom is up to date...

What can I do ?

Greetz Hakan

Comments

  • dhn
    dhn Posts: 33,382
     Superuser
    Did you log into MyDriveConnect with the same email address/pw used when you purchased the map? The 'content' tab doesn't show the map? What is your model, anyway?

    Support:

    :flag_nl: Nederland (Holland)
    020 850 1007
    Maandag: 09:00 tot 17:30
    Dinsdag t/m vrijdag: 09:00 tot 16:30

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