Rider 550- Bluetooth issues - Page 2 — TomTom Community

Rider 550- Bluetooth issues

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  • Navigation73Navigation73 Posts: 2 [Apprentice Traveler]
    Hi all,

    I got my Tom Tom rider 550.
    Bluetooth doesn’t work.
    Can’t use mydrive to transfer my new plan route and can’t answer a phone calls.
    Bluetooth doesn’t connect properly with phone.
    Maybe the device need new software.


  • DougLapDougLap Posts: 6,130
    Superuser
    Hi @Navigation73

    There is a long topic on this matter if you have a Apple phone and the issue that has existed since Apple issued IOS13. If it is relevant here is a link to the topic. There are later in the topic some suggestions on what will work.

    https://discussions.tomtom.com/en/discussion/1117563/bluetooth-connectivity-issues-for-wi-fi-devices-and-ios-13

    Doug
  • Navigation73Navigation73 Posts: 2 [Apprentice Traveler]
    edited July 29
    I’ve tried everything, Tom Tom failed!!!!
    Tom Tom rider 550 work only with intercom.
    I back to use my phone with google map and finally I can speak on the phone for all my trip.
    So I hope Tom Tom will make soon a properly new sat nav for riders.
  • Axel_MeaAxel_Mea Posts: 5 [Master Traveler]
    I’ve tried everything, Tom Tom failed!!!!
    Tom Tom rider 550 work only with intercom.
    I back to use my phone with google map and finally I can speak on the phone for all my trip.
    So I hope Tom Tom will make soon a properly new sat nav for riders.

    First they should fix the Rider 550 bluetooth problem. I paid 500,-€ for navigation what didn't work as it schould.
    If TomTom haven't qualifiet specialists, they should sack the old ones and get new ones.
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