keeps shuting down GO 6200

Steiner5
Steiner5 Registered Users Posts: 6
Master Traveler
edited December 2021 in Devices using Wi-Fi®
when turn my 6200 on keeps shutting down then back on again loads of times then restarts keeps happing tried reboot loads of times help

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  • Niall
    Niall Posts: 11,115
    Superuser
    @Steiner5

    Are you using a USB port in your vehicle?
    As the USB ports in your vehicle provides only 0.5Amps whereas your device should have 1.2Amps to run AND charge the battery. With a vehicle USB port the reduced power means that the device tries to save it's power requirements by dimming the screen, reducing power to the SIM thus dropping traffic info, and, as you have found out, it then powers off rather than going to sleep.
    Try plugging the original cable into the original cigarette lighter charger, does it then keep shutting down?

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