Original TT headphones are playing very quiet

tomeq77 Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
I think that after the update my original TT wireless headphones are playing very quiet.

Before I manually decreased sound level of my mp3's.

Now in original level it is too quiet for listening.

Can You help me?


  • tfarabaugh
    tfarabaugh Posts: 16,935
    I have not heard anyone else mention this as a side-effect to the update. The headphones may be failing and it could be coincidental. You should call Support who can dig into it deeper. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.