Rider 550 no volume adjustment

robbiemago

Hi
Would you know what the problem would be I have just changed from a rider 40 to 550 I run an autocom with a 1273 dongle , with the old rider 40 I could adjust the volume but the 550 wont let me ?

YamFazMan

Hi
@robbiemago

The Volume is adjusted directly on the Headset and the adjustments can only be made while the device is speaking an instruction

ATB YFM

robbiemago

Hi There, thanks for the reply, I have read the instructions BUT if I do that I cannot hear my passenger, I need to know what dongle or spec does tomtom now require so I can adjust the volume as I did when I had the rider 40. Surely at £399.00 it should work so I would like to hear what excuse tomtom has for this.

It seems tomtom boffins bring things to market for us to do their R&D.

YamFazMan

Hi
@robbiemago

[h2]Headset compatibility for TomTom Rider[/h2]https://uk.support.tomtom.com/app/answers/detail/a_id/19054

ATB YFM

robbiemago

autocom doesn't even feature and its one of the biggest intercoms on the market !!.

How come the last one worked.

robbiemago

Hi Can anyone out there tell me have they a rider 550 linked to a BTM-02A Autocom, if so can they adjust the volume on the tom-tom screen when its linked to the dongle.

JWaddell

Hi Robbie
I bought a Rider 550 a couple of months ago and bought a BTM-03 to set it up with. Once I got his I could hear the navigation directions from the unit but so far unable to hear incoming calls/texts or music.
Regarding the volume adjustment you are right- once the system is all fired up on the bike you can't adjust the volume which is really stupid. You can adjust with the unit switched on on its own.