GO 520 Language

doukain
doukain Registered Users Posts: 6
Master Traveler
edited December 2021 in Devices using Wi-Fi®
I bought a Tomtom GO 520 in Spain but cannot find a computer voice for English. Can you please help?

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Call support to add computer voice(s) to your account for downloading by WiFi. This is unless a moderator sees this thread and adds the voices himself.

    Support:

    :flag_es: España (Spain)
    913496508
    Lunes-Viernes: 09:00-17:30
  • doukain
    doukain Registered Users Posts: 6
    Master Traveler
    Thanks for your prompt reply,
    I will call tomorrow morning.
  • lampard
    lampard Administrators Posts: 5,944
    Moderator
    Hi doukain,

    Welcome to the Community!

    I've added Serena computer voice to your account. You can download it on your device via WiFi internet connection.

    Cheers, lampard
  • doukain
    doukain Registered Users Posts: 6
    Master Traveler
    Thank you Lampard.
    I downloaded Serena computer voice via wifi,
    it's working.
  • miketorcy
    miketorcy Posts: 3,555
    Superuser
    Hi staff! When the french customer can hope to have female computer voice (Virginie) on WiFi PNDs?
  • doukain
    doukain Registered Users Posts: 6
    Master Traveler
    miketorcy wrote:
    Hi staff! When the french customer can hope to have female computer voice (Virginie) on WiFi PNDs?
    I would like to have an answer to this too, my wife is a french speaker.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,188
    Community Manager
    miketorcy wrote:
    Hi staff! When the french customer can hope to have female computer voice (Virginie) on WiFi PNDs?
    It took me a while to get the answer to this one.

    The Nav4 and the Wi-Fi platforms are not the same. Some computer voices only work on Nav4 devices, some only work on Wi-Fi devices and some work on both. We have no female French computer voice for Wi-Fi devices.
  • miketorcy
    miketorcy Posts: 3,555
    Superuser
    Thanks. Sad news.
  • doukain
    doukain Registered Users Posts: 6
    Master Traveler
    Hi Staff
    Could you please add french computer voice to my account.
    Thanks.
  • JimGR
    JimGR Registered Users Posts: 5
    Apprentice Traveler
    Hello, just bought a Go 520 WiFi in Greece, but does not include any computer voice in Greek, nor in English.

    Could you please add Greek and UK voices (male+female if available) to my account?

    Thanks in advance!
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    doukain wrote:
    Hi Staff
    Could you please add french computer voice to my account.
    Thanks.

    French computer Thomas voice added to your account. Should be available for download when the device is connected to a WiFi internet connection.
    JimGR wrote:
    Hello, just bought a Go 520 WiFi in Greece, but does not include any computer voice in Greek, nor in English.

    Could you please add Greek and UK voices (male+female if available) to my account?

    Thanks in advance!

    I don't see a device linked to your account, so I cannot add voices. IF you could link it by logging into your device using your TomTom account and password then I could help you get the voices..

    Regards
    Vikram :)
  • JimGR
    JimGR Registered Users Posts: 5
    Apprentice Traveler
    Hello @VikramK , thanks for the feedback. I have already logged into my device using my TomTom account and password, I don't understand why you can't see the linked device.
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi JimGR

    I still don't find a device linked to your forum account.

    Could you send me the serial number of your device through a PM please?

    Regards
    Vikram