HR monitor on Spark 3

Philastu
Philastu Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Just got a new Spark 3 sports watch, but can't get the HR monitor to work. Am I doing something wrong?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    Are you sure you have a Cardio version? Are there LEDs on the back and when you press down and go to About does it say "cardio" at the top? If so, is it set for internal under Sensor>Heart (it should say On, not External)? If it is not a Cardio model you will need to use an external strap to get HR.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.