my TOMTOM XL is outdated. and im aware that no news of card be DL

phanmary

BUT I do not understand when I get latest access ALL my world card is gone and I know only have Scandinavia and I cant get the World map again, I HOPE you could and will help me.
Many thanks in advance Johnny

dhn

Have you tried Manage maps-->switch maps on the device?

When you connect to Home, Manage my Device (2nd screen)-->items on device, maps, what does it show? Items on Computer, maps, what shows there?

Niall

@phanmary

Contact Customer Services (but be silent when the auto system asks for device type to get a real agent) to check the status of your subscription(s)


:flag_dk: Danmark
35 25 65 14
Mandag-Fredag: 10:00 til 17:00

phanmary

dhn wrote:

Have you tried Manage maps-->switch maps on the device?

When you connect to Home, Manage my Device (2nd screen)-->items on device, maps, what does it show? Items on Computer, maps, what shows there?

Yes I have tried that to, I get all in there Also 3 maps but they are all only Scandinavia, voices , in Tomtom it self it only show one map also same area