Complaint regarding paying for a product that was not received — TomTom Community

GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)

Complaint regarding paying for a product that was not received

VICROYPARSONSVICROYPARSONS Posts: 1 [New Traveler]
edited January 2019 in GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)
Why is it so difficult to make contact with the company to complain about NOT receiving a product when payment for same has already been taken?

Comments

  • YamFazManYamFazMan Posts: 19,442
    Superusers
    Hi
    @VICROYPARSONS

    Phone Tomtom Support

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    ATB YFM
  • lampardlampard Posts: 5,314 Moderator
    Hi VICROYPARSONS,

    Welcome to the Community!

    I can see that your recent purchase of USA -Map Update Service has been assigned to your account. Please connect your device and download the map using the TomTom HOME application, see here: How do I download a map using TomTom HOME?

    Cheers, lampard
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