Complaint regarding paying for a product that was not received

VICROYPARSONS
Registered Users Posts: 1 
New Traveler

New Traveler
Why is it so difficult to make contact with the company to complain about NOT receiving a product when payment for same has already been taken?
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Hi
@VICROYPARSONS
Phone Tomtom Support
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
ATB YFM0 -
Hi VICROYPARSONS,
Welcome to the Community!
I can see that your recent purchase of USA -Map Update Service has been assigned to your account. Please connect your device and download the map using the TomTom HOME application, see here: How do I download a map using TomTom HOME?
Cheers, lampard0