Bandit powercable

Bigthirst
Bigthirst Registered Users Posts: 3
Apprentice Traveler
edited January 25 in TomTom Sports
I am looking for a Bandit powercable,
Does anybody have one for sale or know where to get one, it is no longer available on Tomtom site.

Comments

  • lampard
    lampard Administrators Posts: 6,062
    Moderator
    Hi Bigthirst,

    Welcome to the Community!

    Please get in touch with our customer support and they will be able to help you with the replacement cable for your Bandit Camera. You can click on 'Contact Us' option at the bottom of this page to phone/email them.

    Cheers, lampard
  • RinCC
    RinCC Registered Users Posts: 1
    Apprentice Traveler
    Hi,

    I'm having the same problem!!
    I need power cables for my Bandit action cam.
    The cams are used in a professional environment.
    TomTom is reacting that the cabels are no longer in stock and that the cable will not be made at all.
    I've looked over the world but there is also no stock!

    Does someone have a solution?
    Or is it maybe possible to make a powercable out of a bandit microphone cable?

    Thanks for your help.
  • Bigthirst
    Bigthirst Registered Users Posts: 3
    Apprentice Traveler
    The service department told me that they do not know if the cable will be available ever!
    Totally unacceptable, that a big company like Tomtom still sells the camera’s but is not able to provide the required backup.
    In stead they write on their site that the cable will be available soon, but that proves to be an outright lie.

    Provide the support or at least be honest about it, it is a disgrace!
  • Bigthirst
    Bigthirst Registered Users Posts: 3
    Apprentice Traveler
    Do not buy this camera because you will be stuck with it!!!,,!
  • Carlosbarrow
    Carlosbarrow Registered Users Posts: 3
    Neophyte Traveler
    I phoned customer support and they sent me one out next day free of charge ? great service.
  • Grabbit
    Grabbit Registered Users Posts: 3
    Novice Seeker
    can someone tell me the number for customer support in the UK because I'm dammed if I can find it - I just keep getting sent to the same page but no email or phone number - really bad service
  • tfarabaugh
    tfarabaugh Posts: 16,975
     Superuser
    Grabbit wrote: »
    can someone tell me the number for customer support in the UK because I'm dammed if I can find it - I just keep getting sent to the same page but no email or phone number - really bad service

    There has no phone support for sports products for years and since COVID all phone support has been suspended. You need to contact them by chat or email but if you are asking about a Bandit power cable, save your time, TT has none. The Bandit was discontinued close to 6 years ago and parts are long gone.

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