Map purchasing; still in progress

EelcoLeo
EelcoLeo Registered Users Posts: 3
Apprentice Traveler
edited August 2021 in Map purchase & installation
I ordered a EU map yesterday, email confirmed payment was received but the map does not show up in Tom Tom Home.

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Check with support:

    :flag_nl: Nederland (Holland)
    020 850 1007
    Maandag: 09:00 tot 17:30
    Dinsdag t/m vrijdag: 09:00 tot 16:30
  • EelcoLeo
    EelcoLeo Registered Users Posts: 3
    Apprentice Traveler
    Hi
    Tried to call but was three times disconnected waiting while some music was playing.
    At the end I called the UK helpdesk and they resolved the issue.

    All was very annoying due to we are in Spain on holiday and calling is costly, waiting for a long time and then being disconnected is very disappointing.

    Regards
    Eelco
  • dhn
    dhn Posts: 33,382
    Superuser
    I can imagine. Too bad you didn't say you were currently in Spain in your first post, I could have provided a phone number for that country. Agents speak English.