Map purchasing; still in progress

EelcoLeo

I ordered a EU map yesterday, email confirmed payment was received but the map does not show up in Tom Tom Home.

dhn

Check with support:

:flag_nl: Nederland (Holland)
020 850 1007
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:30

EelcoLeo

Hi
Tried to call but was three times disconnected waiting while some music was playing.
At the end I called the UK helpdesk and they resolved the issue.

All was very annoying due to we are in Spain on holiday and calling is costly, waiting for a long time and then being disconnected is very disappointing.

Regards
Eelco

dhn

I can imagine. Too bad you didn't say you were currently in Spain in your first post, I could have provided a phone number for that country. Agents speak English.