Trying to purchase a map from south america and the Caribbean. I keep getting a message saying -Your account is registered in a different country. Please go to the country/region your account is registered in and log in or create a new account.-
I already tried making a different account, but I keep getting the same answer. And I can assure you that I live in the Caribbean.
Thank you.
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Comments
Superuser
For some unknown reason TomTom insist that the account country matches the country of the map shop, so you need set up an account with a fake US address (if that is the map shop you are using to purchase in US dollars, or UK address if purchasing in GBP)
Could you try placing an order using the Ireland webshop: https://www.tomtom.com/en_ie/drive/maps-services/shop/travel-map/
I think it should work...
As the map is a downloadable product you don't have to enter your physical address.
Regards
Vikram