Runner 1 HR sensor stopped working

steverunner1 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Over the weekend my Runner 1 stopped reading heart rate and I noticed that the green leds on the back have all of a sudden stopped working. Anyone else had this? Anyone been able to fix?

When I look at both leds in the dark and start a new workout I can see a very dull green glow from one side, but its obviously not enough for the HR to work.

Bit of a shame really, had the watch for many years now and its a good little unit once you ignore the fantastic strap :)


  • tfarabaugh
    tfarabaugh Posts: 16,935
    It is dead and since it is out of warranty there is nothing you can do to fix it (I assume you tried a factory reset just in case but I doubt that will help). Time for a new watch, since TT has left the wearables market and is not producing new devices, go with another brand from a company that is actively in the sports watch market and intends to continue producing and supporting devices.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.