Slow download and update times
I mean, I have just started updating my go500 with the new v1010 map and have started at over 100hrs to complete.
What is going on Tomtom? Can this be fixed? Last update took almost a week of leaving my computer running with the satnav attached.
Please, anybody, some help would be nice.

Comments
Superusers
@Richcnz
How Fast/Slow is your internet connection speed ???
Try the 'Which' broadband speed test....
https://broadbandtest.which.co.uk/
Here's a handy online download Speed/File Size/Time calculator....
http://www.download-time.com/
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The Europe Map for my NAV4 GO 5000 = 7.444 GB
My fibre Internet Connection = 110Mb/s (Speed Test check)
Using Stopwatch to time Download Only The Europe Map... 9 Mins 48 Seconds
Results from the download Speed/Size/Time calculator........ 9 Mins 41 seconds
The full Download and Install, device ready to use 56 Mins 26 seconds
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NAV5 GO 520/620 (Wi-Fi)... My Wi-Fi over Virgin Super Hub 40mb/s
So I updated Full Europe Map v1005... Over USB... 24 Mins
The NAV5 Devices update on the fly i.e... No Download then Upload/Install
ATB YFM
The latest started with 92 hours! True it did not take that long but it did take all of 9 hours, which is ludicrous nevertheless.
I had this slow (200hr) download issue also, I managed to fix it as follows:
- Exit the MyDrive Connect software.
- Navigate to the cache location on your PC where downloads are stored (e.g. C:\Users\paul\AppData\Local\TomTom\HOME3\cache)
- Delete all the files therein
- Restart MyDrive Connect (update resumes)
Obviously YMMV. I'm not in any way suggesting that this is a silver bullet solution that will work for everyone, but for me, this did the trick.HTH
Superusers
On the rare occasions that I have problems with MyDrive connect
I delete the HOME3 and MyDrive Connect folder from within MyDrive Connect...
Note... As the Cache will be deleted, the Map/s etc... will need to download them again
On the NAV4 Devices, with the latest MyDive Connect....
You CAN stop the DOWNLOAD of the update to your PC
But
You CAN'T Stop/Clear the Updating process to the device once its has started
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If you have installed MyDrive Connect to the default location using Windows 10
It's located here... C:\Users\"Your Computers Name goes here"\AppData\Local\TomTom\
If you delete the Home3 and the Mydrive Connect Folder it removes the Cache Folders & Contents, Prefs.ini, cookies.ini. Logs and Configuration.xml files and and force a reload of the Cache Data
A new Home3 and MyDrive Connect and their contents are created fresh the next time you use MyDrive Connect
You will have to login again, as if you had just installed MyDrive Connect
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Method…..
(1)... Disconnect the SatNav from the PC and reset it by holding down the off button for 20 secs until you hear the ‘drumbeat’ release the button
(2)... Opening ‘Run’ on the PC (click on the windows symbol bottom left – type ‘Run’ in the search box to open ‘Run’.
(3)... Type into the ‘run’ box %localappdata%/TomTom
(4)… Press Enter... A new window opens, delete the Home3 and MyDrive Connect folders
(5)... Close all windows
(6)... Turn on the SatNav and reconnect it to the PC and open ‘My Drive Connect’
You will have to login again, as if you had just installed MyDrive Connect
Or
Method…..
Download & install the free version of Revo Uninstaller
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind
(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it helps)
(3)... Restart your PC (Not Turn Off & Turn On again)
Reinstall MyDrive Connnect (Without your device connected)
Connect & Turn on your device... Login to MyDrive Connect
ATB YFM