my watch's vibration never stop and not working anymore. — TomTom Community

my watch's vibration never stop and not working anymore.

seki3523seki3523 Posts: 2 [New Traveler]
whenever I try to charge my tomtom watch, its vibration start and never stops until battery is gone. of course, watch is not working. I tried factory reset twice and same thing happened. I am using it for only 3 months.Anybody knows how to solve that problem. thanks,


  • tfarabaughtfarabaugh Posts: 16,727
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • ZendeskZendesk Posts: 1 [New Seeker]
    I have the same problem. What is the solution ?
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