TomTom Carminat help please

johnhawkins
johnhawkins Registered Users Posts: 1
New Traveler
edited January 2019 in Built in car navigation
Couple of years ago I bought a 61 plate Renault kangoo van, with built in tom tom carminat sat nav.
Now want to take the van to europe more, so I bought an europe sd card from the bay, thinking I could just insert it into the slot and it would work in my device....but when inserted it states No maps found.
I thought any renault sd card would work, but clearly not.
I do not know if I have 2.0 live or not...how do I find this out?
I have never updated my current uk maps sd card...should I do this?
What is the best way to get Europe maps on my device?
Many thanks in advance

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