Updates will not work-Go Professional 620

Liske

Update do not work when on the road (even with wifi is available), now attached to PC with USB cable and it takes forever and system falls asleep???

dhn

See here:
https://en.discussions.tomtom.com/mydrive-connect-apps-474/very-annoying-way-to-update-tomtom-update-freezing-and-getting-stuck-1033445#post1211901

YamFazMan

Hi
@Liske

The NAV5 (Wi-Fi) devices like you’re GO Pro 620 update using Wi-Fi...
All the update actions are executed on the device...

Option... (1) Connected Wifi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps

Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

______________________________

Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted

Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required You can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps

ATB YFM