Unsaved Favorites- Via 1430-1435

rotbaron58
rotbaron58 Registered Users Posts: 4
Neophyte Traveler
edited December 2021 in Devices using MyDrive Connect
My via refuses to save favourites, albeit it has plenty of available memory

Comments

  • rotbaron58
    rotbaron58 Registered Users Posts: 4
    Neophyte Traveler
    Forgot to mention, VIA 1430-1435
  • dhn
    dhn Posts: 33,382
    Superuser
    What happens when you try?

    Support:

    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
  • rotbaron58
    rotbaron58 Registered Users Posts: 4
    Neophyte Traveler
    When I try to save a favourite address it returns to the initial page 'add favourite' and refuses to save
  • dhn
    dhn Posts: 33,382
    Superuser
    There is a limit to how many favourites you can save (48 I think). If that isn't the issue, try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    If that doesn't help, call the support number.
  • rotbaron58
    rotbaron58 Registered Users Posts: 4
    Neophyte Traveler
    already tried. I have no favourites.