We were unable to find a road near the pin. — TomTom Community

We were unable to find a road near the pin.

desert_dweller5desert_dweller5 Posts: 3 [Apprentice Traveler]
edited January 22 in Map quality
report ID: 98367f37-169b-4fda-92d9-f6f241f2d224
Coords: 29.93346, -81.43979

I am trying to add a street name to a road that is already mapped. However, when I drop the pin to change the street name it gives me this error message: We were unable to find a road near the pin. What is going on here? Is the street there or not? This is a new street in a new subdivision.
I'm not sure what is wrong here. I 'm also zoomed all the way in. this problem occurs in multiple locations, for multiple "mapped" streets. Map Share reporter is a strange mapping tool with strange errors. Thanks for your help in advance.

Comments

  • desert_dweller5desert_dweller5 Posts: 3 [Apprentice Traveler]
    bump!
    no one has any answers?
  • YamFazManYamFazMan Posts: 15,062 Superusers
    Hi
    @desert_dweller5

    Seems OK here....

    286b2e9e-6295-4781-bafc-3622ff6f767e.png

    e27884df-df59-4aa1-a849-b3cc8306e51e.png
    ATB YFM
  • rayhopleyrayhopley Posts: 34 [Master Explorer]
    report ID: 98367f37-169b-4fda-92d9-f6f241f2d224
    Coords: 29.93346, -81.43979

    I am trying to add a street name to a road that is already mapped. However, when I drop the pin to change the street name it gives me this error message: We were unable to find a road near the pin. What is going on here? Is the street there or not? This is a new street in a new subdivision.
    I'm not sure what is wrong here. I 'm also zoomed all the way in. this problem occurs in multiple locations, for multiple "mapped" streets. Map Share reporter is a strange mapping tool with strange errors. Thanks for your help in advance.

    is the road this Antilles Road, St Augustine, FL 32092, U
  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Revered Navigator]
    YamFazMan wrote:
    Seems OK here....
    536f1b4b-2ad8-4b3b-b528-2b3a957de16f.jpg
    I guess that the street is present in the map image but not in the street name layer (and others).
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