Sync activites TomTom Runner 3

annalaurynova
annalaurynova Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hello, I have watch TomTom Runner 3 and for a couple of weeks the app on my android phone and also the software installed on computer don´t work properly. There is problem with sync activities - Qick GPS and other sync activities just can´t be done on the android app and must be confirmed twice on the computed software. Restarting the system doesn´t help. Could you please do something about it in the actualizations? Plus I really can´t find any button for feed back, asi it´s usual with the apps on android. It seems, that TomTom doesn´t want feed back from users.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.