TomTom Sports Watch isn't uploading activities

Boyceywilson

Hi,

My TomTom sports watch has stopped uploading my activities. The watch connects with TomTom connect but then isn't able to upload the activities from the application on my MacBook pro. Any help with this would be much appreciated.

Thanks

tfarabaugh

At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.