Road block accepted but not visible- MapShare report

jackson_hole
jackson_hole Registered Users Posts: 21
Master Traveler
edited January 2019 in Map quality
hi,

a road block (construction) has been accepted but the road is still show as open?

can you please check?

id: ffea2b07-027e-4f31-9d40-09698870e902

Comments

  • jackson_hole
    jackson_hole Registered Users Posts: 21
    Master Traveler
    hello? @TTChris
  • jackson_hole
    jackson_hole Registered Users Posts: 21
    Master Traveler
    @VikramK Is this the understanding of a community by TomTom? Then we could as well not report map changes anymore.
  • VikramK
    VikramK Administrators Posts: 13,711
    Moderator
    Hi Jack

    For some reason I am not able to search using the report id you provided.

    Can you tell me the date when this error was reported, please?

    Regards
    Vikram :)
  • jackson_hole
    jackson_hole Registered Users Posts: 21
    Master Traveler
    @VikramK sure:

    id: ffea2b07-027e-4f31-9d40-09698870e902
    submitted: 9 Jun 2018 09:49

    id: 9011aff6-63e6-42f9-a844-4c0773425029
    submitted: 9 Jun 2018 09:52
  • VikramK
    VikramK Administrators Posts: 13,711
    Moderator
    Thanks Jack

    I will forward this to the team and I will get back once I have some news.

    Regards
    Vikram :)
  • lampard
    lampard Administrators Posts: 5,942
    Moderator
    Hi Jack,

    Our team did an investigation in this area and our system shows that the people are driving there. Also, one of our Mapping cars was able to drive through that road on 26th March 2018 (as closure started on 5th March) which means that cars have possibility for driving there.

    There is no current news available anywhere about this closure, it might means that road could be reopened again.

    Cheers, lampard
  • jackson_hole
    jackson_hole Registered Users Posts: 21
    Master Traveler
    According to a local that I know the street is still closed but apparently bicycles can use the street.