Smartphone notification doesn't work

Katrien
Katrien Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
My Tom Tom Spark 3 Cardio does not receive call notifications from my Iphone 6 IOS11.2.1
Despite the watch and the Iphone are connected, very close and notification is on, no phone calls or messages appear on the smartphone.
Any explanation for that ?

Thanks!
Katrien

Comments

  • Hulrob
    Hulrob Registered Users Posts: 1
    Apprentice Seeker
    Hi Katrien,
    I have the same problem AFTER i used my TomTom headphones. The notifications from the Iphone7 then stops.
    In the menu on my Spark i have to go to: phone/ manage/alerts and turn it off and on again. That worked for me.
    It should not be happening though. Something for support to look at.

    I hope this wil work for you.

    Groeten.
    Robêr