my tom tom 25 will not hold sat fixes-gps issue

rockape 6336
rockape 6336 Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
does anyone know why my tom tom 25 will not hold sat fixes I tried all sorts even factory reset

Comments

  • Niall
    Niall Posts: 11,114
    Superuser
    @rockape 6336

    When was the last time you updated the GPSFixfile via Mydrive Connect?
  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Hi
    @rockape 6336

    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM