my tom tom 25 will not hold sat fixes-gps issue — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

my tom tom 25 will not hold sat fixes-gps issue

rockape 6336rockape 6336 Posts: 1 [New Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
does anyone know why my tom tom 25 will not hold sat fixes I tried all sorts even factory reset

Comments

  • NiallNiall Posts: 10,768
    Superuser
    @rockape 6336

    When was the last time you updated the GPSFixfile via Mydrive Connect?
  • YamFazManYamFazMan Posts: 17,062
    Superusers
    Hi
    @rockape 6336

    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
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