Courses/ watch not updating after reset
I factory reset my golfer 2 and trying to re install courses and updates etc but it wont do the courses and is trying to fix it but stil not working. i have tried loads, even reinstalling the app on windows. i have even set up another account but that didnt work either.
Any ideas?
Thanks
Comments
In the installing watchupdate there is a link call news. When click on that links, the following page is shown : https://se.support.tomtom.com/app/release_notes/type/watch2016
So it is not golfer 2 but watch2016
a reset is not possible as as soon as "update golf courses starts" - there is an error message, then the option "fix it" - and as that won't work either, the request comes up to do a "reset" - and that is the vicius circle out which there seems to be no escape.
In other messages, around Januar/February, some users stated that this was know issue and that a "fix" would be issued soon. But I have not seen any. Does anyone else have a solution to this problem?
This is a bug with the Golfer 2 watches and we've already reported it to the team. Unfortunately, there is no workaround for this and also, a replacement most likely is not a solution because the same thing will happen with the replacement watch.
We'll let you know once there's an update on this.
Regards, lampard
I am facing the same issue with my Golfer2.
How is this issue prioritized within TomTom ? It seems that quite many people are facing this issue. I can not use my watch in golf due to this issue.
What is important to report to the team is that the golfer2 can not be used after it has been reset to factory settings.
How will you let us know when you have found the solution ? I am not patient when it comes bugs like this.
regards
Hedinn
@lampard, could you inform us ?
regards
Hedinn
Community Manager
Yes - I have precisely the same symptoms as described throughout this thread - no doubt caused by their latest software update which have transformed a useful golf aid into an inoperative museum piece.
Come on Tomtom get this sorted quickly. Or would you treat it more urgently if all buyers - who have had their £200 worth of technology melted down by you - were to reclaim the value you have destroyed so carelessly?
Community Manager
Please can you PM the cumbersome fix to me? I want to play a round of golf on Thursday, with my Golfer 2 on my wrist.
Please can you PM the cumbersome fix to me as the watch is useless at the moment.
Thanks