TomTom Home- GO 720 - No connection to TomTom HOME

Alan1964 Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
TomTom informed me that they are no longer providing map updates for my GO 720. This I have accepted as I can understand that technology has moved on and my device no longer has the capacity needed. I was told I can continue to use the device but it will become outdated. However, from that moment I also find I cannot use TomTom Home to connect to my GO 720 and plan my journeys etc. This useful function was used a lot and I cannot see why this function was withdrawn other than to try to force customers to buy a new device. For me it has had the opposite effect. I am looking at the competition.


  • dhn
    dhn Posts: 33,388
    1) Uninstall TomTom Home

    2) Download last "good" version from

    3) Install it without running ie, uncheck the 'Run Home' tick box when installation completes

    4) Using Windows Explorer, navigate to
    C:\Program Files\TomTom HOME 2\xul (32 bit Windows)
    C:\Program Files (x86)\TomTom HOME 2\xul (64 bit Windows)
    and find application.ini file

    5) Edit application.ini file (you might need admin privileges) and modify "Version=" to "Version="

    6) Run TomTom Home. It will believe to be running latest version and therefore not pull the update.