MyDrive app is not compatible with huawei p8 lite
I'm having problems trying to pair my TomTom rider 500 with my Huawei P8 Lite phone.
If I open the app MyDrive on the smartphone, it asks to scan the qr code of the TomTom rider device with the smartphone camera.
The problem is that the camera doesn't turn on and shows an error.
Consequently I can't pair the TomTom rider 500 with the smarthphone.
I checked in the Android settings related to the app and it has all the rights to use the camera, despite this it doesn't work.
Any idea about what to do to solve the problem ?
I asked to the service if there is any other way to pair the device with the smartphone but the answer was negative.
Now I'm with a 400€ device that I cannot use with all its services...
I'm not so glad about it....