Map Change rejects
Lieutenant Commander
Posts: 7 [Master Explorer]
I reported a map change which involved the addition of a speed camera on Princess Highway, Nowra NSW but the change was denied. I resubmitted this change 6 times and in spite of the images to support the change, the request was not accepted. Is there any reason why such a valid request is rejected.
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Comments
Can you give the Map Change indecent number(s) so a member of TT staff here can follow up
f66eafc9-fc97-43f8-8939-9dd1d19ec121
a02eb04d-e3fa-4449-9e7e-4a28562d4b62
6b3b39b0-0c68-4b1f-b316-28c281c93723
7a0d7bf8-d2f2-4ac0-82ca-705f9d88defd
93b14798-db11-458e-b70d-be0c96ebc770
0b05af78-fcb4-44f1-a217-7d5108a6fc2a
If you have used captures from google maps / street view to support your changes then I am afraid that TomTom can't use a commercial opponents data so will reject your reports
Fully understand the point that you are making but just how are you meant to provide the "evidence" to justify the change??
If you are driving (which is usually the case), when you notice the change, are you meant to stop & then get your Mobile out to take a picture - on the vast majority of occasions, this is simply impractical and/or dangerous!
Certainly, I hope that TomTom is NOT expecting us to take pictures whilst driving??
It is a matter of copyright
Judicial editing of screen shots to remove any trace of 'Google' and then adding GPS co-ordinates via something like https://www.geoimgr.com/ get round most of the problems, or better still adding a link to the 'official' publication announcing the change
Video vith geotagged picures is a possibility. But it still leaves some uncertainty of the location when filmed through the windscreen. Side window could be used too, to avoid this :-)
Thanks for your response!
Fully understand the point about copywrite, etc!
Obviously I note the points that you are making.
However, to date, I'm not aware of any change (that I've noted and/or reported) that has been covered by an "Official-Publication"!
Often, the things that I have reported (or wish to report) are changes to Sign-LImit Zones (usually where the local Council has moved an existing Speed-Limit Boundary sign, to increase the length of an existing zone) or anomalies within TomTom itself.
In the former, other than dangerously stopping to take a Photo (& these would be too recent for it to show up in Street-View), I'm really not certain what I can provide TomTom as "evidence"!
An example of the latter is my report highlighted under Forum Post:-
https://en.discussions.tomtom.com/map-quality-75/wrong-lane-guidance-on-the-go-5100-1021125
Strangely enough, since I couldn't find an alternative way of Reporting it (& I certainl;y was NOT going to stop my Car in the middle of a very busy/dangerous inter-junction to take Photos), I did use edits from Google & TomTom ultimately accepted it!!
As a suggestion, why not allow users to "Add" speed cameras directly to their device as they are discovered along a route. This data can be stored to the device in the same way as you save addresses in "my places".
What I am suggesting is an "ADD" feature which allows user to add a speed camera into their own device, independent of others devices or TomTom system management.
The very first GPS I purchased about 10 years ago was a Mio520 and it had the feature of adding a speed camera to the device. We are now 10 years ahead and with all the technological improvements, such a feature is a minor software adjustment.
The older TomTom as well did indeed have the capability to add changes right to your device. Many of us would like to see that feature return.
If TomTom had this feature in previous models then they should reinstate it as this will enhance the value of their product.
Definitely the previous models had features we miss. Personally, I'm hoping for improvements and bug fixes. I'd like to make a correction on my device and have the change instantly take effect on my device as well as sending the correction to TomTom. That's how it used to work many years ago.