Speaking english- Computer voices- GO 5200 WiFi

Nikkimummy
Nikkimummy Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Go5200 wifi Manuel is not in English and will not speak english

Comments

  • Niall
    Niall Posts: 11,112
    Superuser
    @Nikkimummy

    For that device you need to be using the voice "Serena" or "Malcolm"

    Here is a link to the manual in English http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
  • Nikkimummy
    Nikkimummy Registered Users Posts: 3
    Apprentice Traveler
    When you select English in language it comes up that it is not available on the device I brought from Amazon
  • Niall
    Niall Posts: 11,112
    Superuser
    @Nikkimummy

    Contact Customer Services on Monday to arrange a special download of the required voices, that is if a moderator has not already picked this thread up and allocated them to you


    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • VikramK
    VikramK Administrators Posts: 13,725
    Moderator
    Hi @Nikkimummy

    I don't see a device linked to your account.

    Could you please link the device and post back here. I will be able to assign computer voices then.

    Thanks
    Vikram :)
  • Nikkimummy
    Nikkimummy Registered Users Posts: 3
    Apprentice Traveler
    How do I link the device to my account and will this effect any other functions like voice recognition and linking to UK mobile phone
  • VikramK
    VikramK Administrators Posts: 13,725
    Moderator
    Hi Nikki

    To keep your device up-to-date it's important that you log in to your TomTom account on the device which will in a way link the serial number of the device to your account.

    In the main menu of the device find - Settings- Updates & New Items- here you will be asked to log in with your TomTom credentials.

    Once this is done just let me know here and then I will help you get the computer voices.

    Thanks
    Vikram :)
  • geak
    geak Registered Users Posts: 2
    Apprentice Seeker
    Nikkimummy wrote:
    When you select English in language it comes up that it is not available on the device I brought from Amazon
    ME TOO, HELP
  • rayhopley
    rayhopley Registered Users Posts: 46
    Master Explorer
    download tomtom my drive to you computer

    register/ login to tomtom my drive
    connect the satnav and check for updates
  • VikramK
    VikramK Administrators Posts: 13,725
    Moderator
    @geak

    Computer voices added. Please download them when the device is connected to a WiFi internet.

    Regards
    Vikram