How to change my account TomTom in my Go620

lgutibo Registered Users Posts: 1
New Traveler
Hi everyone.

I changed my TomTom account in MyDrive website, but it doesn't synchronise in my TomTom Go620 and the old account continues appeared in my browser. I looked for my doubt in FAQs, however, i didn't found anything about.

Thanks for your help.


  • Niall
    Niall Posts: 11,141

    A complete factory reset (Settings-->System-->Reset) should do it.
    Select this setting to delete all your saved places and settings and restore the standard factory settings to your TomTom GO. This includes the language, voice settings, warning settings and theme. The contact book from your phone is also deleted. This is not a software update and will not affect the version of the software application installed on your GO.

    But you'll lose all custom info so see page 40 of the manual