Tyre Pro Software for RIDER 450

Garyjenkins
Garyjenkins Registered Users Posts: 4
Apprentice Seeker
edited January 2019 in RIDER
Hi - I have just purchased a Rider 450 and received an email which should had contained a voucher code for Tyre Pro software - but the email did not have a code, simply the word FALSE where the code should be displayed.

I have contacted Tom Tom support numerous times and after 5 days I still have not received a code for this software. It is very frustrating talking to Tom Tom Support who seems quite clueless on their products.

Has anyone else had this problem and how did you get it resolved
Many Thanks Gary Jenkins

Comments

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Garyjenkins

    Your code has been generated but there has been a delay in contacting you because of the weekend.

    I will ask the customer service to respond asap.

    Regards
    Vikram
  • Garyjenkins
    Garyjenkins Registered Users Posts: 4
    Apprentice Seeker
    Thank you for the update, I hope to hear from u soon,
    regards gary Jenkins