Button not responding anymore

snbogaard Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hi guys and girls,

I have a Tom Tom Multisport Cardio for quite some time now, but the main button is nog responding anymore at the left side. I can go up, down and right but when I try left, it does not do anything.

Anyone recognizes the problem and know how to fix it?


  • tfarabaugh
    tfarabaugh Posts: 16,976
    It is likely stuck. You can try to get a pin under it and see if you can free it up but it may be broken. Call Support in this case and see what they can do for you. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.