Updating Device / Waiting on Device

Highway Rider
Highway Rider Registered Users Posts: 1
New Traveler
edited January 2019 in MyDrive Connect
So, tried to get my free upgrade after purchase. Went through update steps with computer. About 2 hours later the computer informed me that not everything had been updated. Asked if I wanted to start again, I said yes.
Now it says "UPDATING DEVICE" at the top of the page and "Waiting on your Device" at the bottom. Appears to be doing nothing.

After an hour now - nothing!

What gives?


  • dhn
    dhn Posts: 33,382
    Try support:

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