Tom Tom Spark GPS only works sometimes

RachelH Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I bought my TomTom Spark Music watch last week. When I select RUN and wait for the GPS to connect and tell me I can start my run, it fails to connect on average one out of every two runs. In these instances, I wait a few minutes and re-try but it still doesn't connect and I end up having to do my run using the STOP WATCH function instead. I start my run in the same spot each morning and charge the battery overnight.


  • tfarabaugh
    tfarabaugh Posts: 16,936
    Are you updating the QuickGPS file a minimum of every three days by syncing the watch? This caches the expected satellite locations and makes for quicker attainment. Also do not try to get signal while moving, you are just making it harder on the watch. Best to just sit still with the button pointing skyward (or take it off and place it on a flat surface) until it finds the GPS. Make sure the watch is in an unobstructed area without large buildings, tree cover or reflective surfaces as this will cause a lot of interference. It will also take longer the first time you are in a new location but will speed up thereafter as it caches the location data for that spot. Once you get the Go it is best to give it another minute or two as Go is just the minimum satellites locked on. The longer you wait the more it will grab and the better your signal will be.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.